Job Brief
The Parcel Post Clerk plays a vital role in the daily operations of the United States Postal Service (USPS) or USPS contractors. This position involves receiving, sorting, and processing letters and parcels, as well as selling postage, money orders, and postal products. Ideal candidates possess strong customer service skills and attention to detail, with a commitment to efficient and accurate mail handling. Experience in a fast-paced environment and familiarity with postal regulations are essential for success in this role.
Responsibilities
- Receive and process incoming letters and parcels, ensuring accurate sorting and distribution.
- Sell postage stamps, postal cards, and stamped envelopes to customers at the service counter.
- Fill out and sell money orders, maintaining accurate financial records.
- Organize and place mail into designated pigeon holes or bags for efficient delivery.
- Examine mail for correct postage and ensure compliance with postal regulations.
- Assist customers with inquiries and provide information about postal services and products.
- Maintain a clean and organized work area to promote a safe and efficient work environment.
- Perform additional clerical duties as assigned by management, ensuring smooth operations.
Requirements
- High school diploma or equivalent; additional education or certification in postal services is a plus.
- Previous experience in a customer service or retail environment preferred.
- Strong attention to detail and accuracy in handling mail and financial transactions.
- Proficient in basic math and financial record-keeping.
- Excellent communication and interpersonal skills to assist customers effectively.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Familiarity with postal regulations and procedures is highly advantageous.
- Ability to operate standard office equipment, including computers and postal machines.
Similar Job Titles
- Mail Clerk
- Postal Service Clerk
- Shipping and Receiving Clerk
- Mailroom Assistant
- Customer Service Associate
- Post Office Associate
- Parcel Clerk
- Delivery Assistant
