Job Brief
The Land Leasing Information Clerk plays a vital role in providing accurate and timely information to the public, customers, and visitors regarding land leasing activities. This position requires excellent communication skills and a strong understanding of organizational operations. The ideal candidate will have a customer-focused mindset and the ability to manage inquiries effectively, ensuring that all information is conveyed clearly and professionally.
Responsibilities
- Respond to inquiries from the general public, customers, and visitors regarding land leasing processes and policies.
- Provide detailed information about the locations of departments, offices, and employees within the organization.
- Maintain accurate records of inquiries and ensure timely follow-up as necessary.
- Assist in the dissemination of informational materials related to land leasing activities.
- Collaborate with various departments to gather relevant information and resources to better assist customers.
- Utilize office software and tools to manage communication and document management efficiently.
- Ensure compliance with organizational protocols and standards in all communications and interactions.
- Participate in training and development programs to enhance customer service skills and knowledge of land leasing practices.
Requirements
- High school diploma or equivalent; additional education in administration or customer service is preferred.
- Proven experience in a customer service or information clerk role, preferably in the real estate or land leasing industry.
- Strong verbal and written communication skills, with the ability to convey information clearly.
- Familiarity with office software applications, including word processing and spreadsheet tools.
- Excellent organizational skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong problem-solving skills with a customer-oriented approach.
- Knowledge of land leasing regulations and practices is a plus.
Similar Job Titles
- Land Information Specialist
- Real Estate Information Clerk
- Customer Service Representative – Land Leasing
- Information Desk Clerk
- Leasing Information Coordinator
- Public Relations Clerk
- Leasing Assistant
- Land Management Assistant
