Job Brief
The Insurance Claims Clerk is responsible for processing new insurance policies, modifications to existing policies, and claims forms. This role involves obtaining essential information from policyholders to ensure the accuracy and completeness of claims forms, applications, and related documentation. The ideal candidate will possess strong attention to detail, excellent organizational skills, and the ability to communicate effectively with policyholders and insurance representatives. A background in insurance or administrative support is preferred.
Responsibilities
- Process new insurance policies and modifications accurately and efficiently.
- Verify the accuracy and completeness of information on claims forms and related documents.
- Update existing policies and company records to reflect changes requested by policyholders.
- Communicate with policyholders to gather necessary information for claims processing.
- Maintain organized records of claims and policy modifications for audit purposes.
- Collaborate with insurance company representatives to resolve discrepancies.
- Assist in the preparation of reports related to claims processing and policy updates.
- Provide excellent customer service to policyholders throughout the claims process.
Requirements
- High school diploma or equivalent; additional education in insurance or business administration is a plus.
- Proven experience as an insurance claims clerk or in a similar administrative role.
- Strong attention to detail with the ability to manage multiple tasks efficiently.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and insurance processing software.
- Knowledge of insurance policies, procedures, and terminology.
- Ability to work independently and as part of a team in a fast-paced environment.
Similar Job Titles
- Claims Processor
- Insurance Claims Assistant
- Insurance Claims Specialist
- Claims Administration Clerk
- Insurance Policy Clerk
- Claims Support Associate
- Policy Administration Clerk
- Insurance Processing Clerk
