Job Description Ice Cream Server Job Description
Ice Cream Server Job Description

Job Brief

As an Ice Cream Server, you will play a key role in delivering exceptional customer service while preparing and serving a variety of delicious ice cream flavors and desserts. This position requires a friendly demeanor, strong communication skills, and the ability to multitask in a fast-paced environment. Ideal candidates will have prior experience in food service and be enthusiastic about providing a delightful dining experience for customers.

Responsibilities

  • Take customer orders accurately and efficiently, ensuring a positive interaction.
  • Prepare and serve ice cream, toppings, and other menu items, adhering to food safety standards.
  • Operate cash register, process payments, and handle cash transactions securely.
  • Maintain cleanliness and organization of the serving area, including ice cream machines and utensils.
  • Assist in the inventory management of supplies and ingredients to ensure sufficient stock levels.
  • Engage with customers to provide information on menu items and make recommendations based on preferences.
  • Handle customer complaints professionally and provide solutions to enhance their experience.
  • Collaborate with team members to ensure smooth operations during peak hours.

Requirements

  • High school diploma or equivalent; previous experience in food service or hospitality preferred.
  • Excellent verbal communication and interpersonal skills.
  • Strong attention to detail and ability to work efficiently under pressure.
  • Basic math skills for handling cash and processing transactions.
  • Knowledge of food safety regulations and best practices.
  • Ability to stand for long periods and lift up to 25 pounds as needed.
  • Flexible availability, including evenings, weekends, and holidays.

Similar Job Titles

  • Ice Cream Attendant
  • Frozen Dessert Server
  • Creamery Associate
  • Food Service Worker
  • Counter Server
  • Dessert Specialist
  • Food and Beverage Server
  • Snack Bar Attendant