Job Brief
As a Gambling Surveillance Officer, you will play a critical role in maintaining the integrity of gambling operations by monitoring activities for irregularities such as cheating, theft, or other illicit behaviors. Your primary responsibilities will include surveillance of gaming areas, investigating potential threats to assets including cash, chips, and equipment, and serving as a key security liaison for management and patrons. Candidates should possess strong observational skills, attention to detail, and experience in surveillance technology within the gaming industry.
Responsibilities
- Monitor live gaming operations through surveillance cameras to detect and prevent cheating and theft.
- Conduct thorough investigations of suspicious activities and incidents affecting gambling assets.
- Collaborate with management to implement surveillance protocols and improve security measures.
- Prepare detailed reports of surveillance findings and incidents for review and action.
- Respond promptly to alerts and security breaches, taking appropriate action to mitigate risks.
- Provide training and guidance to staff on best practices for identifying suspicious behavior.
- Ensure compliance with all gaming regulations and internal policies related to surveillance operations.
Requirements
- High school diploma or equivalent; additional education in criminal justice or a related field is a plus.
- Proven experience in a surveillance role, preferably within the gaming or hospitality industry.
- Strong knowledge of surveillance systems and technology, including CCTV and monitoring software.
- Excellent observational skills and attention to detail.
- Ability to analyze complex situations and make quick, informed decisions.
- Strong communication and interpersonal skills for effective collaboration with team members and management.
- Certification in gaming surveillance or security is preferred.
Similar Job Titles
- Gaming Surveillance Specialist
- Security Surveillance Officer
- Casino Surveillance Agent
- Surveillance Security Officer
- Gambling Security Analyst
- Casino Security Officer
- Surveillance Technician
- Gaming Compliance Officer
