Job Brief
As a Food Counter Worker, you will play a vital role in the fast-paced food service industry by taking orders, serving food and beverages, and ensuring an exceptional customer experience. This entry-level position requires strong communication skills, attention to detail, and the ability to work in a team-oriented environment. Ideal candidates will have experience in food preparation and customer service, along with a passion for delivering quality service in a dynamic setting.
Responsibilities
- Take customer orders accurately and efficiently, ensuring a positive dining experience.
- Serve food and beverages at the counter or from a steam table, adhering to food safety standards.
- Prepare food items and beverages as required, following established recipes and portion guidelines.
- Handle cash transactions and process payments using point-of-sale (POS) systems.
- Maintain cleanliness and organization of the counter area and dining space.
- Assist in inventory management by restocking supplies and reporting any shortages.
- Provide excellent customer service by addressing inquiries and resolving complaints promptly.
- Collaborate with team members to ensure efficient service during peak hours.
Requirements
- High school diploma or equivalent preferred.
- Previous experience in food service or customer service is an advantage.
- Basic knowledge of food safety regulations and sanitation practices.
- Strong verbal communication skills to interact with customers and team members.
- Ability to work in a fast-paced environment while maintaining accuracy.
- Flexibility to work various shifts, including evenings and weekends.
- Basic math skills for handling cash and processing transactions.
- Certification in food handling or safety is a plus.
Similar Job Titles
- Counter Attendant
- Food Service Worker
- Cafeteria Worker
- Fast Food Worker
- Restaurant Cashier
- Food Preparation Worker
- Service Crew Member
- Waitstaff