Job Brief
The Family Service Assistant plays a critical role in supporting social and human service providers by assisting clients and families in accessing essential services and benefits. This position requires a compassionate individual with experience in social work, psychology, or rehabilitation, who can effectively communicate with diverse populations. Key skills include strong organizational abilities, problem-solving, and a commitment to community service. The Family Service Assistant will contribute to developing and implementing programs aimed at preventing and resolving issues related to substance abuse, family dynamics, and dependent care.
Responsibilities
- Assist clients in identifying and obtaining available social and community services, including financial assistance and mental health resources.
- Collaborate with social workers to develop, organize, and conduct educational programs and workshops for families.
- Provide support in the assessment and evaluation of client needs and service requirements.
- Maintain accurate records and documentation of client interactions and services provided.
- Facilitate referrals to appropriate community resources, ensuring a seamless transition for clients.
- Participate in team meetings and case reviews to discuss client progress and program effectiveness.
- Educate families on available resources to address issues related to rehabilitation, substance abuse, and dependent care.
- Build strong relationships with clients to foster a supportive and trusting environment.
Requirements
- High school diploma or equivalent; additional education in social work, psychology, or a related field is preferred.
- Experience in social services, human services, or community outreach.
- Strong communication and interpersonal skills, with the ability to engage effectively with diverse populations.
- Proficiency in documentation and record-keeping practices.
- Ability to work independently and as part of a multidisciplinary team.
- Familiarity with community resources and social service programs.
- Basic knowledge of issues related to family dynamics, rehabilitation, and substance abuse.
- Commitment to maintaining client confidentiality and ethical standards in service delivery.
Similar Job Titles
- Family Support Specialist
- Social Services Assistant
- Community Outreach Coordinator
- Human Services Advocate
- Behavioral Health Technician
- Client Services Coordinator
- Social Work Assistant
- Family Resource Navigator
