Blog E-Commerce Director Job Description
E-Commerce Director Job Description

Job Brief

The E-Commerce Director oversees the strategic direction and operational management of online sales channels, ensuring optimal distribution and movement of products and services to customers. This role requires a minimum of 5-7 years of experience in e-commerce or digital marketing, combined with strong leadership skills and a data-driven approach. The ideal candidate will possess a deep understanding of online consumer behavior and sales strategies, enabling them to drive revenue growth and enhance user experience.

Responsibilities

  • Develop and implement comprehensive e-commerce strategies to increase sales and improve customer engagement.
  • Coordinate sales distribution by establishing sales territories, quotas, and goals to maximize market penetration.
  • Analyze sales statistics to evaluate sales potential, inventory requirements, and consumer preferences.
  • Monitor and optimize website performance, ensuring a seamless and user-friendly shopping experience.
  • Lead and mentor a team of e-commerce professionals, providing training programs to enhance their skills and knowledge.
  • Collaborate with marketing teams to develop promotional campaigns and marketing strategies that drive traffic and conversions.
  • Utilize analytics tools to track e-commerce performance, identifying areas for improvement and innovation.
  • Stay current with industry trends, emerging technologies, and best practices in e-commerce to maintain a competitive edge.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
  • 5-7 years of experience in e-commerce management or digital marketing.
  • Strong analytical skills with proficiency in e-commerce analytics tools.
  • Proven experience in team leadership and project management.
  • Excellent communication and interpersonal skills.
  • Knowledge of SEO, SEM, and digital marketing principles.
  • Familiarity with e-commerce platforms such as Shopify, Magento, or WooCommerce.
  • Ability to work in a fast-paced environment and adapt to changing market conditions.

Similar Job Titles

  • E-Commerce Manager
  • Online Sales Director
  • Digital Commerce Director
  • Head of E-Commerce
  • Director of Digital Marketing
  • Chief E-Commerce Officer
  • E-Commerce Operations Manager
  • Director of Online Retail