Job Brief
The Director of Student Services plays a pivotal role in enhancing the academic and personal success of students at postsecondary institutions. This position involves planning, directing, and coordinating comprehensive student services, including academic advising, counseling, and student engagement initiatives. The ideal candidate will possess strong leadership skills, a background in higher education administration, and a commitment to fostering an inclusive and supportive learning environment. Proven experience in program development and a deep understanding of student needs are essential for driving institutional effectiveness.
Responsibilities
- Oversee the development and implementation of student services programs that align with institutional goals and enhance student satisfaction.
- Manage and coordinate academic advising, counseling, and support services to promote student retention and success.
- Collaborate with faculty and administrative staff to create a holistic approach to student engagement and support.
- Analyze student data and feedback to assess program effectiveness and identify areas for improvement.
- Develop policies and procedures that promote equity, diversity, and inclusion within student services.
- Lead training and professional development initiatives for student services staff to ensure high-quality service delivery.
- Act as a liaison between students, faculty, and administration to advocate for student needs and interests.
- Coordinate outreach and communication efforts to inform students about available services and resources.
Requirements
- Master’s degree in Higher Education Administration, Student Affairs, or a related field.
- Minimum of 5 years of progressive experience in student services or higher education administration.
- Strong leadership and management skills, with a proven ability to motivate and develop staff.
- Excellent interpersonal and communication skills to effectively engage with a diverse student population.
- Knowledge of current trends and best practices in student services and higher education.
- Ability to analyze data and develop strategic initiatives based on findings.
- Proficient in using student information systems and other relevant software applications.
- Commitment to fostering an inclusive environment that supports the success of all students.
Similar Job Titles
- Director of Student Affairs
- Chief Student Services Officer
- Vice President of Student Services
- Dean of Students
- Director of Academic Support Services
- Director of Student Engagement
- Associate Vice President for Student Services
- Manager of Student Services
