Job Brief
As a Dining Room Host, you will be the first point of contact for patrons, responsible for welcoming guests and guiding them to their tables or lounge areas. This role requires exceptional customer service skills, strong communication abilities, and a keen attention to detail to ensure a pleasant dining experience. Ideal candidates will have prior experience in hospitality or restaurant settings, showcasing their ability to manage reservations, uphold service standards, and provide a warm atmosphere.
Responsibilities
- Welcome and greet guests in a friendly and professional manner.
- Manage table assignments and seating arrangements to optimize flow and efficiency.
- Assist with reservations and walk-in guest management, ensuring accurate wait times.
- Maintain cleanliness and organization of the dining area, including menus and table settings.
- Provide excellent customer service by responding promptly to guest inquiries and requests.
- Collaborate with servers and kitchen staff to enhance the overall dining experience.
- Monitor the dining room for guest satisfaction and address any concerns proactively.
- Assist with special events and private dining functions as needed.
Requirements
- High school diploma or equivalent; additional hospitality training is a plus.
- Proven experience as a host or similar role in a restaurant or hospitality environment.
- Excellent verbal communication and interpersonal skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Basic knowledge of dining etiquette and restaurant operations.
- Ability to work flexible hours, including evenings and weekends.
- Proficient with reservation systems and basic computer skills.
- Positive attitude and a passion for delivering exceptional service.
Similar Job Titles
- Dining Room Coordinator
- Hostess
- Guest Relations Associate
- Seating Host
- Restaurant Receptionist
- Front-of-House Host
- Guest Services Host
- Dining Services Associate
