Job Brief
As a Commercial Teller, you will be responsible for receiving and paying out money, processing transactions, and maintaining accurate records of financial activities within the institution. Your role will require excellent customer service skills, attention to detail, and proficiency in cash handling and transaction processing. The ideal candidate will have prior experience in a banking environment and possess strong communication skills to effectively assist customers with their financial needs.
Responsibilities
- Receive and process deposits, withdrawals, and other financial transactions efficiently and accurately.
- Maintain cash drawer, ensuring accurate accounting of cash and negotiable instruments.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Assist customers with account-related questions and promote financial products and services.
- Ensure compliance with banking policies, procedures, and regulations to mitigate risks.
- Perform end-of-day balancing and reporting of cash transactions.
- Collaborate with team members to maintain a productive and customer-focused environment.
- Utilize electronic banking systems for processing transactions and maintaining records.
Requirements
- High school diploma or equivalent; relevant coursework in finance or business preferred.
- Prior experience as a teller or in a customer service role within a financial institution.
- Strong numerical and analytical skills with a keen attention to detail.
- Proficiency in cash handling and familiarity with banking software and technologies.
- Excellent communication and interpersonal skills to engage with customers effectively.
- Ability to work in a fast-paced environment while maintaining accuracy and efficiency.
- Knowledge of banking regulations and compliance standards.
- Basic understanding of financial products and services is a plus.
Similar Job Titles
- Bank Teller
- Retail Banking Associate
- Financial Services Representative
- Customer Service Banker
- Cashier
- Branch Associate
- Banking Associate
- Financial Clerk
