Job Brief
As a Cocktail Server, you will play a vital role in providing exceptional customer service in a fast-paced dining establishment. Your primary responsibilities will include taking orders and serving a diverse array of cocktails, beverages, and food to patrons, ensuring a memorable experience. Ideal candidates will possess strong communication skills, a passion for mixology, and the ability to thrive in a dynamic environment.
Responsibilities
- Take and accurately process customer orders for cocktails and food items.
- Serve drinks and food promptly and efficiently, ensuring guest satisfaction.
- Maintain knowledge of the menu, including specialty cocktails, food items, and pairings.
- Ensure cleanliness and organization of the service area, including tables and bar equipment.
- Handle cash and credit transactions accurately, following all cash handling procedures.
- Engage with guests in a friendly and professional manner to enhance their dining experience.
- Monitor and manage guest needs, providing timely refills and addressing concerns.
- Comply with health and safety regulations, maintaining a safe and hygienic work environment.
Requirements
- Previous experience as a Cocktail Server or in a similar role in the food and beverage industry.
- Strong knowledge of cocktail preparation techniques and mixology principles.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Familiarity with point-of-sale (POS) systems and cash handling procedures.
- Must possess a valid food handler’s permit and alcohol service certification as required by local regulations.
- Ability to stand for extended periods and lift up to 25 pounds.
Similar Job Titles
- Bartender
- Server
- Food and Beverage Server
- Mixologist
- Cocktail Waitress
- Bar Server
- Dining Room Server
- Hospitality Server
