Job Brief
The Bingo Worker is responsible for facilitating bingo games and ensuring a high-quality gaming experience for participants. This role involves managing game operations, verifying player eligibility, and maintaining compliance with gaming regulations. Ideal candidates will possess strong communication and customer service skills, along with a foundational knowledge of gaming operations and safety protocols. Experience in the gaming or hospitality industry is preferred.
Responsibilities
- Set up and manage bingo games, including arranging equipment and materials.
- Verify player eligibility and assist with registration and ticket sales.
- Call numbers during games clearly and accurately to maintain player engagement.
- Monitor game integrity and ensure compliance with all gaming regulations and policies.
- Provide excellent customer service by addressing player inquiries and resolving issues promptly.
- Maintain a clean and safe gaming environment, adhering to health and safety guidelines.
- Assist in promoting upcoming bingo events and special promotions.
- Collaborate with team members to ensure smooth operations and a positive player experience.
Requirements
- High school diploma or equivalent; additional certification in gaming or hospitality preferred.
- Previous experience in a gaming or customer service role is a plus.
- Strong communication and interpersonal skills to interact effectively with players.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Familiarity with gaming regulations and compliance standards.
- Basic math skills to verify game outcomes and handle transactions.
- Availability to work flexible hours, including evenings and weekends.
Similar Job Titles
- Bingo Caller
- Bingo Attendant
- Bingo Supervisor
- Gaming Operations Associate
- Customer Service Representative – Bingo
- Bingo Game Coordinator
- Gaming Floor Staff
- Bingo Hall Associate
