Job Brief
The Billing Department Supervisor plays a crucial role in overseeing billing operations and ensuring the accuracy of financial transactions. This position requires a strong background in billing processes, team leadership, and administrative support. The ideal candidate will have experience managing billing clerks and administrative staff, as well as a keen understanding of billing software and financial reporting. Excellent communication and analytical skills are essential for optimizing billing practices and enhancing department efficiency.
Responsibilities
- Directly supervise and coordinate the daily activities of billing clerks and administrative support staff.
- Ensure timely and accurate processing of invoices, payments, and billing adjustments.
- Monitor billing procedures to maintain compliance with company policies and industry regulations.
- Resolve billing discrepancies and customer inquiries, providing exceptional service and support.
- Conduct regular training sessions for staff to enhance skills and knowledge of billing systems and software.
- Prepare and analyze financial reports to identify trends and recommend improvements.
- Collaborate with other departments to streamline processes and improve overall efficiency.
- Assist in the development and implementation of billing policies and procedures.
Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 3 years of experience in billing or accounts receivable management.
- Proven leadership skills with experience supervising clerical or administrative staff.
- Strong knowledge of billing software and financial management systems.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal skills.
- Detail-oriented with strong organizational abilities.
- Proficient in Microsoft Office Suite, particularly Excel for reporting and analysis.
Similar Job Titles
- Billing Supervisor
- Accounts Receivable Supervisor
- Billing Operations Manager
- Revenue Cycle Supervisor
- Finance Operations Supervisor
- Billing Coordinator
- Accounts Payable Supervisor
- Financial Services Supervisor
