Job Brief
The Assistant Store Manager plays a crucial role in supporting day-to-day retail operations while directly supervising and coordinating the activities of sales staff. This position requires proven leadership skills, strong customer service orientation, and experience in retail management. The ideal candidate will assist in budget management, inventory control, and personnel training, ensuring the store meets its sales goals and delivers exceptional service.
Responsibilities
- Supervise daily retail operations and manage staff performance to achieve sales targets.
- Assist in developing and implementing store strategies to enhance customer experience and drive profitability.
- Manage inventory levels and oversee purchasing to ensure adequate stock availability.
- Train, mentor, and evaluate team members to promote a high-performance work environment.
- Monitor financial performance, including budgeting and accounting, to ensure compliance with company standards.
- Resolve customer complaints and inquiries promptly to maintain high levels of customer satisfaction.
- Maintain visual merchandising standards to promote product visibility and sales.
- Collaborate with the Store Manager in executing marketing initiatives and promotional events.
Requirements
- Proven experience as a Retail Assistant Manager or similar supervisory role in a retail environment.
- Strong understanding of retail management principles, inventory control, and sales strategies.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze financial reports and manage budgets effectively.
- Proficient in using retail management software and point-of-sale (POS) systems.
- High school diploma; additional certification in retail management is a plus.
- Flexible availability, including evenings and weekends.
Similar Job Titles
- Retail Supervisor
- Store Supervisor
- Sales Manager
- Assistant Retail Manager
- Store Operations Manager
- Deputy Store Manager
- Sales Floor Manager
- Shop Manager
