Job Brief
The Appliance Parts Counter Clerk is responsible for selling spare and replacement parts and equipment in a repair shop or parts store environment. This role requires strong customer service skills, knowledge of appliance parts, and the ability to manage inventory effectively. Ideal candidates will possess experience in parts sales, excellent communication skills, and a commitment to providing exceptional service to customers seeking appliance repair solutions.
Responsibilities
- Assist customers in identifying and selecting the appropriate appliance parts for repair and maintenance needs.
- Process sales transactions accurately and efficiently, ensuring a positive customer experience.
- Maintain an organized inventory of appliance parts and equipment, including restocking shelves and managing stock levels.
- Provide expert knowledge on appliance parts, including compatibility and specifications.
- Handle customer inquiries and resolve issues related to parts orders and product availability.
- Collaborate with technicians and repair personnel to ensure timely delivery of parts for service jobs.
- Utilize point-of-sale (POS) systems to track sales and manage inventory data effectively.
- Stay updated on industry trends, new products, and best practices in appliance repair and parts sales.
Requirements
- High school diploma or equivalent; additional education in related fields is a plus.
- Proven experience in retail sales, preferably in appliance parts or related industries.
- Strong knowledge of appliance parts, tools, and repair techniques.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Proficiency in using point-of-sale (POS) systems and basic computer software.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong organizational skills and attention to detail for inventory management.
- Ability to lift and move heavy items as needed in a retail environment.
Similar Job Titles
- Parts Sales Associate
- Parts Specialist
- Appliance Parts Sales Clerk
- Parts Counter Sales Representative
- Appliance Parts Consultant
- Retail Parts Clerk
- Inventory Parts Clerk
- Service Parts Associate
