Job Brief
The Alternative Dispute Resolution Coordinator plays a crucial role in facilitating negotiation and conflict resolution through dialogue. This position requires a skilled professional with a strong background in mediation and conflict management, enabling the resolution of disputes outside the court system by fostering mutual consent among the parties involved. Ideal candidates will possess exceptional communication skills, a deep understanding of conflict resolution techniques, and the ability to manage sensitive situations effectively.
Responsibilities
- Facilitate mediation sessions to encourage open dialogue between conflicting parties.
- Evaluate disputes to determine appropriate resolution strategies and approaches.
- Develop and implement conflict resolution programs and training initiatives.
- Maintain accurate records of mediation sessions and outcomes for future reference.
- Provide guidance and support to individuals navigating the dispute resolution process.
- Collaborate with legal professionals and stakeholders to ensure compliance with relevant laws and regulations.
- Monitor and assess the effectiveness of resolution strategies and recommend improvements.
- Stay updated on trends and best practices in alternative dispute resolution.
Requirements
- Bachelor’s degree in conflict resolution, law, psychology, or a related field.
- Professional certification in mediation or alternative dispute resolution (e.g., CPR, ACR).
- Proven experience as a mediator or in a similar conflict resolution role.
- Strong interpersonal and communication skills, with a focus on active listening.
- Ability to manage high-pressure situations and maintain confidentiality.
- Knowledge of relevant laws, regulations, and ethical guidelines related to dispute resolution.
- Proficiency in conflict resolution software or tools is an advantage.
- Exceptional analytical and problem-solving abilities.
Similar Job Titles
- Mediation Specialist
- Dispute Resolution Specialist
- Conflict Resolution Manager
- Mediation Coordinator
- Conflict Mediator
- Negotiation Consultant
- Alternative Dispute Resolution Specialist
- Settlement Coordinator
