Job Brief
The Store Gift Wrap Associate plays a vital role in enhancing the customer shopping experience by providing exceptional gift wrapping services. This position requires strong attention to detail, creativity, and excellent customer service skills. The ideal candidate will have prior experience in retail or customer service, with the ability to work efficiently in a fast-paced environment while delivering high-quality gift wrapping solutions that meet customer expectations.
Responsibilities
- Provide outstanding customer service by assisting shoppers with gift wrapping selections and options.
- Wrap gifts using a variety of materials and techniques to create aesthetically pleasing presentations.
- Ensure that all gift wrapping supplies are stocked and well organized, reporting any shortages to management.
- Maintain a clean and tidy gift wrap station, adhering to store policies and safety guidelines.
- Engage with customers to assess their gift wrapping needs and offer personalized recommendations.
- Process payments for gift wrapping services in accordance with the store’s procedures.
- Collaborate with team members to ensure efficient workflow during peak shopping periods.
- Stay informed about seasonal trends and promotions to enhance the gift wrapping experience.
Requirements
- High school diploma or equivalent; previous experience in retail or customer service preferred.
- Strong interpersonal and communication skills to effectively interact with customers.
- Proven ability to work in a fast-paced environment and manage time efficiently.
- Attention to detail and creativity in gift wrapping techniques and presentation.
- Basic math skills for processing transactions and handling cash.
- Ability to lift and carry moderate weight, as well as stand for extended periods.
- Knowledge of current gift wrapping materials, styles, and trends is a plus.
Similar Job Titles
- Gift Wrap Specialist
- Customer Service Associate
- Retail Gift Wrapper
- Store Associate
- Gift Presentation Associate
- Sales Associate
- Merchandising Associate
- Gift Wrapping Consultant
