I bought a $7.52 ring guard. They never gave me a receipt. It had sharp edges on it so I took it back. Sales lady accused me of destroying the guard to get another one.Now why would I do such a stupid thing. I needed it for the ring my husband gave me as I had lost weight. I was going to have it resized when I got to weight I wanted. She accused me of lying about buying it there. Once I got home that day I took my ring off and the guard looked rough. I believe they never replaced it and took old one off and put it back on. She had the nerve to say I never had bought much there anyway. Is this how they treat their customers. She was rude and obnoxious. I pointed out the lady who waited on me four days before and she denied it. I would never step foot in this place again. I went to Kay’s Jewelry and they replaced a they replaced it and wouldn’t even charge me. When I go to have down sized. I will go to Kay’s. The lady that waited on me was an older blond woman and other one that denied waiting on me 4 days before is around 50 dark hair and glasses. This jewelry store sucks. These two staff employees are ridiculous. All because they goofed and tried to make me look like a liar over a $7.52 ring guard. Is this how people should treat their customers. Shame on you ladies. I will tell anyone to never go there.

If you are looking for an excellent professional place that will take the time to listen to you and go beyond your expectations to meet your needs then this is the place for you. I brought my wedding set in along with two other sets that I received from my grandma. I wanted the stones taken out of my set and put into one of her sets and the other set I wanted fixed for my granddaughter.. I wasn’t sure if any of the diamonds in my wedding set would work with what I wanted to do and everyone that I spoke with there was so professional and polite, and the lady that helped me took a lot of time to listen to me and make sure that she understood what I wanted to do and went back and talked to the jeweler several times to confirm that they could do what I was looking for. I was told it would be about three weeks. My rings were done in one week and they were so beautiful. I have been to a lot of jewelers throughout my life most of them I never went back a second time, but I will be going back here for all my jewelry needs and they also have a lot of other beautiful things besides jewelry so check them out.

Mark and his team HIT A HOMERUN with me! From the moment I walked in the store I felt like a valued customer. They explained everything to me in a way I could understand since I don’t jewelry shop often. They were patient with me as I made a decision. They were transparent when it came to pricing, gave me options to choose from, and gave me a great deal! They do offer financing for people, which is a great option as well. I was able to custom create a ring for my fiancé and they delivered a beautiful ring exactly how I designed it. Mark kept me up to date on stages during the ring making process. Their customer service is top tier! Thank you Mark and team for an excellent buying experience. I WILL be back for future purchases!