I was contacted by this company on October 8, 2014 in to purchase “re manufactured ink cartridges”. I declined. I spoke to the representative a little longer and was told I could “check them out” for a couple months first before purchasing. I declined again, letting them know that I don’t go through ink a lot and may not use the cartridges by then (we are a small office of only 2 employees so we don’t print a lot of things). I was then offered three months to have a chance to try them out before paying for them. I agreed that if I had a chance to actually try them and liked them I would purchase them, otherwise I would send them back. Deal. At the two month mark I started to receive phone calls to pay for the ink. I called back after 2-3 calls and let them know that I actually had another month to pay for them. When the third month came, I still had not used the ink cartridges. I received a phone call to pay. I did not return the phone call – there was no reason for not returning the call other than being busy. I received another a day or two later with a very rude message attached for payment “or else” type of message. I immediately called back and asked about the necessity of his rudeness. I then let him know I had not used the ink and would be happy to return the cartridges to him as they were all still in original packaging, still inside the shipping box with invoice. The representative declined my offer and said he would be sending me to collection. Be careful with this company – better to purchase new ones probably

A sales representative called me today, advising he was sending 6+ ink cartridges per our normal contract with them. He knew all of our company’s information and was very persistent and demanding. Like a bad car salesman he was extremely rude and demeaning. Turns out, we don’t even order through them and they have tried this numerous times with people at our company. Associated Supply Company is not professional, buyers beware they are like telemarketers. Once they get your information they will keep sending you unwanted ink and charging you. They don’t stop when you ask them to take you off their contact list either.

Horrid company! Rude, misrepresented, terrible quality. Went back on everything I was promised, and threatened to send me to collections! I paid, finally used the cartridges which worked at first, then began inking up my new HP printer, putting out unreadable copies etc. Trying to deal and get money back is a joke! Finally did get a shipping label, but had to purchase 5 cartridges locally, since I can’t be without a printer for 2-3 weeks. Still haven’t sent back the cartridges. I don’t want them replaced. I want my money back. They are of poor quality, and cost about the same as new cartridges. This company is a scam and should be shut down!!!