Job Brief
As a Travel Counselor, you will be responsible for planning and selling transportation and accommodation services tailored to our clients’ travel needs. This role requires a deep understanding of various travel destinations, modes of transportation, and itinerary planning. You will leverage your expertise to resolve travel-related issues, ensuring exceptional customer satisfaction. Ideal candidates will possess strong communication skills and a background in travel consulting.
Responsibilities
- Consult with clients to understand their travel preferences and requirements.
- Plan and sell transportation options, including flights, trains, and car rentals.
- Arrange accommodations, ensuring quality and suitability for clients’ needs.
- Create detailed travel itineraries that include activities, dining, and sightseeing.
- Provide expert advice on travel destinations and tour packages.
- Assist clients in resolving travel-related issues, such as cancellations or changes.
- Maintain up-to-date knowledge of travel regulations, trends, and best practices.
- Utilize travel booking software and tools to manage reservations efficiently.
Requirements
- Proven experience as a Travel Counselor or in a similar customer service role.
- Strong knowledge of international and domestic travel destinations.
- Proficiency in travel booking software and tools.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Certification in travel planning or related field is a plus.
- Strong problem-solving skills and attention to detail.
- Flexibility to adapt to changing travel regulations and client needs.
Similar Job Titles
- Travel Advisor
- Travel Agent
- Travel Consultant
- Tour Coordinator
- Travel Specialist
- Vacation Planner
- Trip Planner
- Holiday Consultant
