Job Brief
We are seeking a detail-oriented Postal Service Window Clerk to join our team. In this role, you will be responsible for a variety of customer service tasks within a United States Postal Service (USPS) post office. The ideal candidate will have experience in handling mail transactions, providing excellent customer service, and maintaining accurate records. Key skills include attention to detail, strong communication abilities, and proficiency in cash handling.
Responsibilities
- Receive and process letters and parcels, ensuring accurate and timely service.
- Sell postage and revenue stamps, postal cards, and stamped envelopes to customers.
- Fill out and issue money orders, adhering to all postal regulations.
- Organize and place mail in designated pigeon holes of mail racks or in bags for distribution.
- Examine outgoing and incoming mail for correct postage and compliance with postal standards.
- Provide exceptional customer service by answering inquiries and resolving issues efficiently.
- Maintain accurate records of transactions and assist in inventory management.
- Collaborate with team members to ensure smooth operations and high customer satisfaction.
Requirements
- High school diploma or equivalent; experience in a retail or customer service role preferred.
- Strong attention to detail and the ability to perform tasks accurately under pressure.
- Excellent verbal and written communication skills.
- Proficiency in cash handling and basic math skills for transaction processing.
- Familiarity with postal regulations and procedures is a plus.
- Ability to work effectively in a team-oriented environment.
- Flexibility to work various shifts, including weekends and holidays.
Similar Job Titles
- Postal Clerk
- Mail Processing Clerk
- Customer Service Associate
- Mail Handler
- Post Office Clerk
- Postal Sales Associate
- Mail Services Clerk
- Postal Service Associate
