Job Brief
As a Postal Clerk, you will play a vital role in ensuring efficient mail processing and customer service within a United States Postal Service (USPS) post office. This position involves receiving, sorting, and distributing letters and parcels, as well as selling postage, revenue stamps, and money orders. The ideal candidate will possess strong organizational skills, attention to detail, and excellent customer service abilities, contributing to a seamless postal experience for all patrons.
Responsibilities
- Receive and sort incoming letters and parcels for distribution.
- Sell postage, revenue stamps, postal cards, and stamped envelopes to customers.
- Process and fulfill requests for money orders accurately.
- Examine mail to ensure correct postage is applied.
- Maintain accurate records of transactions and manage cash drawer effectively.
- Assist customers with inquiries regarding postal services and products.
- Organize and place mail in designated pigeon holes or bags for delivery.
- Perform additional clerical tasks as assigned to support post office operations.
Requirements
- High school diploma or equivalent; additional education in business or communications is a plus.
- Previous experience in a customer service or clerical role, preferably in a postal or retail environment.
- Strong numerical and organizational skills with attention to detail.
- Proficiency in operating postal equipment and software.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Flexibility to work varied shifts, including weekends and holidays.
Similar Job Titles
- Postal Service Clerk
- Mail Clerk
- Shipping and Receiving Clerk
- Customer Service Associate
- Mailroom Clerk
- Postal Sales Associate
- Package Handler
- Post Office Associate
