Job Brief
As a Parts Clerk, you will play a crucial role in managing the inventory of spare and replacement parts within a repair shop or parts store. Your primary responsibilities will include assisting customers in selecting the appropriate parts and equipment, maintaining accurate inventory records, and ensuring the timely processing of orders. The ideal candidate will have experience in parts sales, strong customer service skills, and a solid understanding of automotive or machinery components.
Responsibilities
- Assist customers with identifying and selecting spare and replacement parts for various equipment and machinery.
- Maintain an organized inventory of parts and supplies, ensuring accuracy in stock levels.
- Process sales transactions and manage customer inquiries effectively.
- Collaborate with technicians to ensure the availability of necessary parts for repairs and maintenance.
- Utilize inventory management software to track parts usage and order new stock as needed.
- Provide product knowledge and advise customers on compatible parts and accessories.
- Perform regular audits of inventory to identify discrepancies and resolve issues promptly.
- Assist in the training of new staff on inventory management and customer service best practices.
Requirements
- High school diploma or equivalent; additional education in automotive technology or related fields is a plus.
- Proven experience as a Parts Clerk or in a similar role, preferably in automotive or machinery sectors.
- Strong knowledge of automotive or machinery parts and components.
- Excellent customer service and communication skills.
- Proficiency in inventory management software and MS Office Suite.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Detail-oriented with strong organizational skills.
- Ability to lift and carry heavy parts as needed.
Similar Job Titles
- Parts Specialist
- Parts Sales Associate
- Inventory Clerk
- Parts Coordinator
- Automotive Parts Clerk
- Parts Counter Salesperson
- Supply Chain Assistant
- Warehouse Parts Clerk